Simple & quick to order
Airport Select connects you direct to the local airport provider and their services. This means more accurate descriptions, lower prices and a direct connection between you and the team that will give the desired assistance. After chooing the type of arrival , departure or connection service, any available add-ons are shown (like buggies, porters), and any passenger information needed for pre-arranging VIP help (like passport or visa information) can be entered. Then payment is made through a secure third party gateway. Finally the booker gets a confirmation email (like this) with full details.
Easy to change online
If you need to change a reservation you can do it through the Manage Booking area. Just enter the desired changes and the booking will be amended. A new e-mail confirmation will be sent to the booker identifying and confirming the changes that are accepted. If any refund is due it will also be sent automatically to the credit card or account used for the original payment, and you will get a separate confirmation that the refund has been done. It means you can manage you booking easily when unexpected changes occur, and will not have to wait for a refund.
Cancel with instant refund
If you need to cancel your journey, or make a Major Change (one that means cancelling and re-booking the service) then you can cancel a booking though the Manage Booking tool without charge up to 48 hours before the service start time. In such case a full refund will be automatic and will be instantly credited to the card or PayPal balance. If cancellation or Major Change is made less than 48 hours before the Service Start time, then a late change fee may be deducted from the refund according to the Terms applicable to the booking.